Custom Error Component in Salesforce Flows

Flow has established itself as the leading declarative automation solution for Salesforce, making it a focal point for all Salesforce professionals today. Whether you require a visual tool to streamline your business processes or to effortlessly automate tasks within your Salesforce environment, the extensive range of features offered by Salesforce Flow has proven invaluable.

With the introduction of Salesforce's Winter '24 release, a set of new components is set to enhance this powerful tool. Among them, Custom Error stands out as a much-anticipated addition, poised to empower Salesforce Admins to elevate their data integrity processes by leveraging the built-in capabilities of record-triggered flows.

That's correct! While it might seem like the new component could replace validation rules, that's not the case at all. Validation rules remain highly valuable, provided your specific use case falls within their capabilities.

Up until now, when there was a need to iterate through related records, such as checking their existence or displaying an error message to prevent record deletion in certain scenarios, developers had to utilize the addError() method within a before-save trigger.

With this latest release, Salesforce professionals without programming expertise will be able to address these advanced requirements directly through a record-triggered flow. Achieving this will involve a combination of components to refine criteria, followed by the use of the new Custom Error component, which can accommodate one or multiple error messages - all readily available right out of the box.

Custom Error Component

Since the pre-release orgs have already been upgraded to Winter '24, and if you have a pre-existing one from previous releases, make sure to log in and explore this component. For those who don't have access to one, we'll walk through a practical example to see how the new addition to Salesforce Flow works in action.

The straightforward use case we're about to examine involves ensuring that when a new opportunity is created, there are no other "New Customer Opportunities" on the same account. This is essential to avoid reporting issues when distinguishing between entirely new deals and upsells or expansions. Depending on the specific requirements, this scenario can also apply to creating or updating opportunities, and in this instance, the flow is configured for Fast Field Updates.

In a sandbox environment today, achieving this would likely involve a combination of a roll-up summary field and a validation rule, done declaratively. However, what if the object in question isn't Opportunity, but a custom object with a lookup relationship or no relationship at all? Moreover, what if the scope of the check extends beyond just the immediate account but includes the entire hierarchy sharing the same "Ultimate Parent"? Let's dive into the actual flow to see how it's done!

DEMO

Thanks And Happy Coding!!!

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